SPA ETIQUETTE

Please allow a 12-hour cancellation notice to help us reschedule your appointments, subject to space availability at the Spa.
50% of the treatment price will be charged for cancellations made less then 3 hours prior to the appointment 100% of the treatment will be charged for a ‘no show’.

Please arrive 10 minutes prior to your appointmentto check-in and change.
If you have a medical complication, you are advised to consult your doctor before signing up for a spa service.
Certain medical conditions may preclude you from having spa treatments.
Please notify the Spa reception if you have any physical ailments, allergies or disabilities or you are taking any medication, or if you are pregnant before signing up for a spa service.
Appropriate innerwear/disposable innerwear provided by the Spa must be worn for all body treatments.
Male therapists will attend to male guests and female therapists will attend to female guests for all massages and therapies.

We recommend that you do not bring jewelry and valuables to the spa, While we endeavor to look after your belongings, we do not assume liability for your valuables.

For greater comfort during spa treatments, you may prefer to remove hearing aids, spectacles, or contact lenses.
Drink water before and after all treatments.
May we mention that treatments at the Spain volves massages. and pressure at various points on the body.
We expect our patrons to be aware of their physiology before opting for any treatment
To preserve the tranquil environment of the Spa, and in consideration of other guests, we request you to switch off your mobile handsets and other electronic devices while you are inside the Spa.
We also request you to speak softly in the Spa, as other treatments may be in progress.
Use of spa therapies and facilities is limited to guests aged 16 years and above.
Please remember that our Spa is a smoke and alcohol-free zone.
Guests under the influence of alcohol and drugs will not be allowed to use spa facilities.
Spa Management reserves the right to ask a guest to leave the premises in case of non-adherence to the spa etiquette.

Out of respect for other guests reservations, should you be late for an appointment, you will receive the best treatment possible within the time remaining.